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Novocall is callback software that connects you with potential customers in 30 seconds.
Novocall helps you increase conversions by putting you in touch with customers when they’re in that quickly fleeting “I’m ready to buy” mood.
It all starts with Novocall’s embeddable callback widget. The widget can be embedded in a website, or you can add a link to a contact form or email.
The chat widget will pop up on desktop or mobile and ask the customer if they’d like to jump on a call based on their behavior and intent. It can even sense exit intent and pop up before the customer leaves. (Where do you think you’re going, Kendall?!).
Once the customer puts in their phone number, Novocall will contact your sales agent, give them contextual info on the customer’s journey, and then connect them within 30 seconds. If your first sales agent is not available, it will move to the next agent in the system.
Companies typically respond to inquiries within a few hours.
But with Novocall, the average lead response time is 20 seconds. When it comes to sales, it pays to be fast.
The productivity doesn’t stop with fast response times. You can also send alerts/reminders to salespeople as well as reminders/SMS texts to clients.
And you can track data to see which channels are working best for you.
Novocall is even great after work hours. If your team decides to go home to take their nightly 8-hr nap, the widget will ask customers to schedule a call. No more missed calls making you wonder what could’ve been.